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Building customer agency into AI-powered customer experiences
79% of consumers say poor retail personalization is not a rare occurrence
Retail strategies for revamping the in-store experience in 2026
What solving a wuzzle can teach you about tackling CX
5 AI in customer experience courses to enhance your skill set
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
Building customer agency into AI-powered customer experiences
79% of consumers say poor retail personalization is not a rare occurrence
Retail strategies for revamping the in-store experience in 2026
What solving a wuzzle can teach you about tackling CX
5 AI in customer experience courses to enhance your skill set
Strategy
What Eddie Van Halen understood about CX
Forrester chief business technology officer discusses CX use cases for touchless FeedbackNow product
What LinkedIn Stories tell us about CX in social media
Isobar CMO study concludes the ‘C’ in CX should now stand for ‘creative’
Comcast improves agent performance and Valvoline transforms call handling using NICE tools
Intradiem CEO names the age-old customer service problem that’s gotten worse as agents WFH
ClearMetal head of CX: Frontline supply chain staff are acting as the Band-Aid to data quality problems
CourseCompare founder studies the evolving student experience amid back-to-school season
Ensono audit of tech conferences reveals design bias affecting CX of women
TopRank data shows 74% of B2B pros believe influencer marketing could improve CX
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