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Row House CMO: How bringing fitness classes outdoors changed the customer experience
How Netflix CMO Bozoma Saint John uses a ‘focus group of one’ to serve audiences
Burning Man creative lead has advice for event producers bringing in-person experiences online
Volvo is working on a driving experience so good you can ignore the carg
Goldfish Swim School marketing VP talks about how she’s keeping the ‘Golden Experience’ afloat
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About
Subscribe
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Now
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Row House CMO: How bringing fitness classes outdoors changed the customer experience
How Netflix CMO Bozoma Saint John uses a ‘focus group of one’ to serve audiences
Burning Man creative lead has advice for event producers bringing in-person experiences online
Volvo is working on a driving experience so good you can ignore the carg
Goldfish Swim School marketing VP talks about how she’s keeping the ‘Golden Experience’ afloat
Technology
Why brands need to move from being customer-literate to customer fluency
Burning Man creative lead has advice for event producers bringing in-person experiences online
Volvo is working on a driving experience so good you can ignore the carg
How holiday shopping customer experience strategies will change amid COVID-19
Hockey hackathon challenges students to reimagine the fan experience on 5G networks
Mitel survey shows 36% of customers blame poor CX on organizational ignorance
Oracle enhances CX applications with improved sales and commerce capabilities
Infosys survey shows 58% of CMOs say CX should shift to focus on ‘human experience’
Mars Inc. VP unwraps the process it uses to digitize confectionery and pet food experiences
Qualtrics adds to XM platform and launches purpose-built products for CX leaders
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