Now Reading
‘GigCX’ research predicts 25-50% of service will come from crowdsourcing expert customers

360 Magazine 
in Print

BUY NOW

‘GigCX’ research predicts 25-50% of service will come from crowdsourcing expert customers

In five years, between a quarter to half of issues customers bring to a brand will be routed by one of their peers, according to a report from an AI firm called Limitless released this week.

The British tech firm offers a platform to dynamically find people who are interested in making money on the side helping their favourite brands resolve customer service issues called SmartCrowd.

It what it says will be the first of an annual undertaking,

Sorry! This part of content is hidden behind this box because it requires a higher contribution level ($9) at Patreon. Why not take this chance to increase your contribution?

 

View Comments (0)

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

8 Belton Court, Whitby, ON L1N 5P1, Canada

Scroll To Top