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James Dodkins rock star cx
How James Dodkins is unleashing the inner rock star in CX leaders everywhere
What it takes for CX leaders to build effective stakeholder relationships
Immersive Van Gogh Exhibition
Immersive Van Gogh paints a portrait of CX excellence in a public art exhibition
Lexus exec explains how the luxury car maker continues to score high in Forrester’s CX Index
Palmaz Vineyards co-founder unbottles the secrets of staging a virtual wine-tasting experience
Jeanne Bliss CX
‘CX godmother’ Jeanne Bliss offers three ways for companies to shape the way customers remember them
Doritos Skittles CX customer experience
Skittles and Doritos execs give a taste of what it takes to boost CX for snack brands
Golden Knights 76ers ESPN CX
Leaders from the Golden Knights, the 76ers and ESPN give play-by-plays of how they win with CX