Shane Schick tells stories that help people innovate, and to…
An ongoing survey of thousands of customer intersections with about 300 firms across 17 industries by CX vendor InMoment suggests insurance firms and grocery retailers are at risk of churn based on how they’re adapting experiences to COVID-19.
Shane Schick tells stories that help people innovate, and to manage the change innovation brings. He is the former Editor-in-Chief of Marketing magazine and has also been Vice-President, Content & Community (Editor-in-Chief), at IT World Canada, a technology columnist with the Globe and Mail and Yahoo Canada and is the founding editor of ITBusiness.ca.
Shane has been recognized for journalistic excellence by the Canadian Advanced Technology Alliance and the Canadian Online Publishing Awards.