Zendesk

Slack customer experience CX
Slack CX director makes the case for closer alignment with product teams
Zendesk Explore Enterprise
Zendesk Explore Enterprise adds live team dashboards to help CX pros act faster
Zendesk CX for startups
Zendesk studies startup spending on customer service tools as part of a CX strategy
5 ideas you should borrow from Zendesk’s ‘Empathy Lab’ to transform service and support experiences
Henry Davis Arfa DTC
Ex-Glossier boss Henry Davis describes the makeover DTC firms will need in the sector’s ‘second act’
The Coronavirus-CX connection you knew was coming