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CES 2026: How automotive CX will drive the future of cars
48% of consumers have four or more loyalty cards saved in digital wallets
Why Coinbase’s customer service issues made the nightly news
How Ashley Furniture is building better CX through automation and AI
Just 35% of consumers are completely satisfied with brand relationships
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
CES 2026: How automotive CX will drive the future of cars
48% of consumers have four or more loyalty cards saved in digital wallets
Why Coinbase’s customer service issues made the nightly news
How Ashley Furniture is building better CX through automation and AI
Just 35% of consumers are completely satisfied with brand relationships
Editor’s Picks
78% of consumers say their tastes change every few months
What Nespresso has learned about creating the right blend of digital and physical experiences
Getting to ‘Yes’ in CX
How FedEx strives to deliver ROI for customer experience investments
The trouble with Dunkin Donuts’ loyalty program revamp
Deutsche Telekom CX VP calls out key pillars of its enhanced voice of the customer program
CX Day 2022: CXPA releases Book of Knowledge, forms new partnerships and more
Is life-centric the new customer-centric?
CallMiner CMO talks through the business case for conversational intelligence
One nation, under CX: What Biden’s executive order means for the future of citizen experiences
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