Home
About
Subscribe
FAQ
Now
Week
Month
Alida chief strategy officer suggests how brands can ensure customers feel heard
ASAPP chief experience officer reflects on what he learned on the front lines as an agent
Mastercard customer care VP recalls how he cut 75 vendor partners down to 15
Gotara uses ‘nano learning’ to reimagine mentoring experiences for women in STEM
S&P Global research finds CX leaders have almost 3x equity returns
About
Newsletter
Contact
Twitter
4.2K
Linkedin
360 Magazine
in Print
BUY NOW
Home
About
Subscribe
FAQ
Now
Week
Month
Alida chief strategy officer suggests how brands can ensure customers feel heard
ASAPP chief experience officer reflects on what he learned on the front lines as an agent
Mastercard customer care VP recalls how he cut 75 vendor partners down to 15
Gotara uses ‘nano learning’ to reimagine mentoring experiences for women in STEM
S&P Global research finds CX leaders have almost 3x equity returns
Editor’s Picks
One in four customers say contact centre experiences have gotten worse amid pandemic
EasyJet head of customer service explains how he’s tackling the hardest CX issues
How HubSpot’s chief customer officer became its new CEO
The CX we’ll need to make the ‘metaverse’ work
XCCommerce VP offers retailers an idea to improve CX amid ‘returnaggedon’
McDonald’s forms a CX team and appoints a chief customer officer? I’m lovin’ it!
What Sport Chek’s CX team wants to know about its ‘Pick Up and Pay’ experience
What ‘personalization’ means when you’re not shopping for yourself
Swarovski is crystal-clear on the value of managing customer service online
How Sephora gave its digital customer experience a makeover
Posts navigation
1
2
3
…
5
Scroll To Top
Home
About
Subscribe
FAQ
About
Newsletter
Contact
Twitter
Linkedin
Loading Comments...
Write a Comment...
Email (Required)
Name (Required)
Website
