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Building customer agency into AI-powered customer experiences
79% of consumers say poor retail personalization is not a rare occurrence
Retail strategies for revamping the in-store experience in 2026
What solving a wuzzle can teach you about tackling CX
5 AI in customer experience courses to enhance your skill set
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
Building customer agency into AI-powered customer experiences
79% of consumers say poor retail personalization is not a rare occurrence
Retail strategies for revamping the in-store experience in 2026
What solving a wuzzle can teach you about tackling CX
5 AI in customer experience courses to enhance your skill set
editor’s note
How Google’s ‘Wait Times’ feature could change the service experience
Why Coinbase’s customer service issues made the nightly news
5 reasons Ted Lasso might make an ideal chief customer officer
How to talk to your customers like that Five Guys TikTok guy
When customers attack
CX secrets from the Carlyle Hotel
Did ABBA just release an unintentional CX anthem?
How HubSpot’s chief customer officer became its new CEO
The CX we’ll need to make the ‘metaverse’ work
3 CX lessons from Twitter’s farewell to Fleets
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