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What solving a wuzzle can teach you about tackling CX
3 out of 4 consumers will switch brands based on an untrustworthy website
What Gen Z customer experiences should look, sound and feel like
40% of consumers say they returned products due to incorrect information
Retail strategies for revamping the in-store experience in 2026
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
What solving a wuzzle can teach you about tackling CX
3 out of 4 consumers will switch brands based on an untrustworthy website
What Gen Z customer experiences should look, sound and feel like
40% of consumers say they returned products due to incorrect information
Retail strategies for revamping the in-store experience in 2026
editor’s note
One nation, under CX: What Biden’s executive order means for the future of citizen experiences
How AWS can demonstrate some CX leadership after its outage
Why the ‘just in case’ buying decision reveals a broken customer experience
What Zendesk’s SurveyMonkey acquisition signals for the CX technology sector
The chief customer officer’s PR problem
How Google’s ‘Wait Times’ feature could change the service experience
Why Coinbase’s customer service issues made the nightly news
5 reasons Ted Lasso might make an ideal chief customer officer
How to talk to your customers like that Five Guys TikTok guy
When customers attack
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