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Beyond the runway: How New York Fashion Week is reimagining the attendee experience
Liveops VP explains its approach to sandboxing AI contact center projects
Why yoga studios are making live music part of the experience
Google UX director teaches the best way to map out critical user journeys
How CIBC morphed into a modern, relationship-oriented bank
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Home
About
Subscribe
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Looking for The360Mag?
Now
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Beyond the runway: How New York Fashion Week is reimagining the attendee experience
Liveops VP explains its approach to sandboxing AI contact center projects
Why yoga studios are making live music part of the experience
Google UX director teaches the best way to map out critical user journeys
How CIBC morphed into a modern, relationship-oriented bank
editor’s note
The chief customer officer’s PR problem
How Google’s ‘Wait Times’ feature could change the service experience
Why Coinbase’s customer service issues made the nightly news
5 reasons Ted Lasso might make an ideal chief customer officer
How to talk to your customers like that Five Guys TikTok guy
When customers attack
CX secrets from the Carlyle Hotel
Did ABBA just release an unintentional CX anthem?
How HubSpot’s chief customer officer became its new CEO
The CX we’ll need to make the ‘metaverse’ work
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