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Chief customer officer conversations: Fetch’s David Sommer on making loyalty programs fun
What Ticketmaster could do to recover its CX mojo after the Taylor Swift debacle
The CX implications of Frontier Airlines’ decision to shut down its customer service line
SAP CX VP outlines the data strategy that could help brands boost post-holiday spending
71% of companies plan to alter their CX data strategy
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Home
About
Subscribe
FAQ
Now
Week
Month
Chief customer officer conversations: Fetch’s David Sommer on making loyalty programs fun
What Ticketmaster could do to recover its CX mojo after the Taylor Swift debacle
The CX implications of Frontier Airlines’ decision to shut down its customer service line
SAP CX VP outlines the data strategy that could help brands boost post-holiday spending
71% of companies plan to alter their CX data strategy
editor’s note
The CX genius behind Spotify Wrapped
Why CX jobs are not immune to layoffs
What Ticketmaster could do to recover its CX mojo after the Taylor Swift debacle
The thin line you’re walking when responding to customers on TikTok
What Airbnb gains from making the ‘gotchas’ more visible
Why hybrid learning experiences may or may not made the grade
Good luck going as a CX leader for Halloween
Getting to ‘Yes’ in CX
The trouble with Dunkin Donuts’ loyalty program revamp
360 Magazine named to Feedspot top CX publications list
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