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Twickenham Stadium takes a kick at enhancing CX of food and beverage services

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Twickenham Stadium takes a kick at enhancing CX of food and beverage services

It may be some time until sports and entertainment venues can squeeze in as many fans as they had before COVID-19, but Twickenham Stadium is among those looking at in-seat services as a way to manage the transition while maximizing revenues.

Speaking during a session at Leaders in Sport’s online forum, LeadersWeek.direct, Twickenham Experience managing director Nils Braude talked about the venue’s

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