The Stoicism a realistic CX strategy in 2020 may require
I decided if I was going to be forced to home school my children, I’d better give it my all.
And by my “all,” I decided to offer more than the three ‘Rs’ that characterized traditional education.
I wrote about this in more detail on Thrive Global, but in between the assignments sent to me electronically by their teachers, I’ve decided to throw in some personal lessons that I’m hoping will help build reliency.
This feels like a time when we could all use a little more resiliency.
Specifically, I introduced them to
Shane Schick tells stories that help people innovate, and to manage the change innovation brings. He is the former Editor-in-Chief of Marketing magazine and has also been Vice-President, Content & Community (Editor-in-Chief), at IT World Canada, a technology columnist with the Globe and Mail and Yahoo Canada and is the founding editor of ITBusiness.ca. Shane has been recognized for journalistic excellence by the Canadian Advanced Technology Alliance and the Canadian Online Publishing Awards.