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Casey’s VP of digital experience shares the ingredients that brought greater convenience to ordering pizza
The future of ‘phygital’ retail experiences: A strategic CX guide
3 ways for event managers to become event experience leaders
What customer support in the metaverse could look like
Inside Burger King’s quest to get customers to give feedback (without calling 911)
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Now
Week
Month
Casey’s VP of digital experience shares the ingredients that brought greater convenience to ordering pizza
The future of ‘phygital’ retail experiences: A strategic CX guide
3 ways for event managers to become event experience leaders
What customer support in the metaverse could look like
Inside Burger King’s quest to get customers to give feedback (without calling 911)
retail
The future of ‘phygital’ retail experiences: A strategic CX guide
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Why Christian Dior’s new Paris flagship became more than a store
Here’s how Amazon makes small but critical tweaks to the customer journey
70% of companies lack confidence in offering ‘hybrid customer experiences’
Why personalization at scale is still so hard
The pandemic-prompted digital retail experiences that are here to stay
Brands only know 23% of the shoppers viewing products on their site
Chief customer officer conversations: Bluecore’s Ryan Deutsch on how to be an omnichannel thinker
72% of shoppers say delivery woes make them more likely to opt for BOPIS experience
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