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Beyond the runway: How New York Fashion Week is reimagining the attendee experience
Building customer agency into AI-powered customer experiences
SAP CX CMO foresees a big shift in customer loyalty in 2026
Google UX director teaches the best way to map out critical user journeys
Liveops VP explains its approach to sandboxing AI contact center projects
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
Beyond the runway: How New York Fashion Week is reimagining the attendee experience
Building customer agency into AI-powered customer experiences
SAP CX CMO foresees a big shift in customer loyalty in 2026
Google UX director teaches the best way to map out critical user journeys
Liveops VP explains its approach to sandboxing AI contact center projects
omnichannel
Khoros buys Topbox to combine customer engagement tools with omnichannel analytics
One in five CX professionals struggle to understand customer behavior across channels
NTT CX benchmark report’s authors say the time for iterative change is over
‘Remarkable Retail’ author Steve Dennis identifies CX essentials to win and keep customers amid COVID-19
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