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Medallia, Ipsos execs discuss the key takeaways from Canadian CX data
What solving a wuzzle can teach you about tackling CX
Republix CEO proposes an agency experience for brand customers that’s not a holding company
EasyJet head of customer service explains how he’s tackling the hardest CX issues
Nestlé exec shows how context has transformed its response to customer feedback
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Home
About
Subscribe
FAQ
Now
Week
Month
Medallia, Ipsos execs discuss the key takeaways from Canadian CX data
What solving a wuzzle can teach you about tackling CX
Republix CEO proposes an agency experience for brand customers that’s not a holding company
EasyJet head of customer service explains how he’s tackling the hardest CX issues
Nestlé exec shows how context has transformed its response to customer feedback
machine learning
Coveo VP offers tips to boost CSAT based on habits of top-performing customers
ASAPP CMO explains how AI can help firms learn from their best-performing service agents
SAS exec recommends brands ask themselves one question to guide their CX strategy
Morphio CEO quantifies the marketing mistakes that could ruin brands’ CX hopes
Kustomer CEO predicts machine learning will change customer service expectations and results
Skittles and Doritos execs give a taste of what it takes to boost CX for snack brands
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