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ServiceNow VP explains how Qualtrics strategic partnership could improve CX
Skittles and Doritos execs give a taste of what it takes to boost CX for snack brands
Loop & Tie CEO offers insight into the potential of gifting through a CRM
What solving a wuzzle can teach you about tackling CX
Xero chief customer officer defines her ‘JEDI’ scorecard for measuring CX success
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Home
About
Subscribe
FAQ
Now
Week
Month
ServiceNow VP explains how Qualtrics strategic partnership could improve CX
Skittles and Doritos execs give a taste of what it takes to boost CX for snack brands
Loop & Tie CEO offers insight into the potential of gifting through a CRM
What solving a wuzzle can teach you about tackling CX
Xero chief customer officer defines her ‘JEDI’ scorecard for measuring CX success
Technology
Hockey hackathon challenges students to reimagine the fan experience on 5G networks
Mitel survey shows 36% of customers blame poor CX on organizational ignorance
Oracle enhances CX applications with improved sales and commerce capabilities
Infosys survey shows 58% of CMOs say CX should shift to focus on ‘human experience’
Mars Inc. VP unwraps the process it uses to digitize confectionery and pet food experiences
Qualtrics adds to XM platform and launches purpose-built products for CX leaders
BRP and Yeti CX execs discuss their use of SurveyMonkey GetFeedback platform
Forrester chief business technology officer discusses CX use cases for touchless FeedbackNow product
Only 25% of firms are ready to offer ‘end-to-end’ digital CX
ServiceNow director suggests what customer service organizations should do next
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