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Building customer agency into AI-powered customer experiences
79% of consumers say poor retail personalization is not a rare occurrence
Retail strategies for revamping the in-store experience in 2026
What solving a wuzzle can teach you about tackling CX
5 AI in customer experience courses to enhance your skill set
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
Building customer agency into AI-powered customer experiences
79% of consumers say poor retail personalization is not a rare occurrence
Retail strategies for revamping the in-store experience in 2026
What solving a wuzzle can teach you about tackling CX
5 AI in customer experience courses to enhance your skill set
Leadership
Good luck going as a CX leader for Halloween
How FedEx strives to deliver ROI for customer experience investments
360 Magazine named to Feedspot top CX publications list
CX Day 2022: CXPA releases Book of Knowledge, forms new partnerships and more
CallMiner CMO talks through the business case for conversational intelligence
What my failed attempt to become Town Crier taught me about CX
The big CX decisions to make amid a recession
Why ‘quiet quitting’ could ruin customer experiences (and what to do about it)
Waze CMO maps out the company’s community-driven approach to improving driver experiences
Linktree CEO wants to help creators and brands streamline the customer journey across digital experiences
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