CX Talent execs discuss employer demand and what top candidates really want

Shane Schick tells stories that help people innovate, and to…

Despite the ongoing challenges brought on by COVID-19, the demand for customer experience professionals with multi-sector expertise should be able to expect a healthy job market and the prospect of a long-term career progression, according to the founding directors of CX Talent Ltd.

Based in the U.K., CX Talent is a specialized recruitment firm but acts independently, with key values that include complete transparency and empathy in helping firms find the best hires for specific roles.

Beyond standard recruiting services, the company also focuses on

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Shane Schick

Shane Schick tells stories that help people innovate, and to manage the change innovation brings. He is the former Editor-in-Chief of Marketing magazine and has also been Vice-President, Content & Community (Editor-in-Chief), at IT World Canada, a technology columnist with the Globe and Mail and Yahoo Canada and is the founding editor of ITBusiness.ca. Shane has been recognized for journalistic excellence by the Canadian Advanced Technology Alliance and the Canadian Online Publishing Awards.