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Sunwing CMO offers a guided tour of the firm’s digital CX strategy
Sitel study shows less than half of consumers feel brands’ CX strategies are working
Linc CEO identifies the missing links in retailers’ omnichannel capabilities
Walmart omnichannel exec: You’ve got to recognize what customers DON’T care about
Mars Inc. VP unwraps the process it uses to digitize confectionery and pet food experiences
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Home
About
Subscribe
FAQ
Now
Week
Month
Sunwing CMO offers a guided tour of the firm’s digital CX strategy
Sitel study shows less than half of consumers feel brands’ CX strategies are working
Linc CEO identifies the missing links in retailers’ omnichannel capabilities
Walmart omnichannel exec: You’ve got to recognize what customers DON’T care about
Mars Inc. VP unwraps the process it uses to digitize confectionery and pet food experiences
voice tech
W12 Studios CEO says brands need to design a ‘Global Experience Language’
Episerver says 71% of B2B firms have a customer-centricity gap. Here’s what I’d do.
CMO survey projects CX spending to climb by a third over the next three years
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