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What solving a wuzzle can teach you about tackling CX
Secrets of an outstanding DTC customer experience
55% of CX leaders have reduced budgets for new programs
How to use TikTok in customer experience design
Nestlé exec shows how context has transformed its response to customer feedback
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Home
About
Subscribe
FAQ
Now
Week
Month
What solving a wuzzle can teach you about tackling CX
Secrets of an outstanding DTC customer experience
55% of CX leaders have reduced budgets for new programs
How to use TikTok in customer experience design
Nestlé exec shows how context has transformed its response to customer feedback
social media
How to use TikTok in customer experience design
The thin line you’re walking when responding to customers on TikTok
6 in 10 consumers are ‘underwhelmed’ by CX via social media
The state of customer service via social media in 2022
3 CX lessons from Twitter’s farewell to Fleets
Nearly half of consumers call ‘BS’ on a common customer service greeting
47% of shoppers want to see pictures of other customers on product pages
CX on Clubhouse: 3 groups to join or follow for an audio-only experience
Hootsuite VP explains its expansion to social customer care via Sparkcentral acquisition
What LinkedIn Stories tell us about CX in social media
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