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Nestlé lists the ingredients necessary for the sweetest CX
Google UX director teaches the best way to map out critical user journeys
What solving a wuzzle can teach you about tackling CX
92% of firms plan to grow customer education programs
62% of companies allocate 10% or less of their CX budget to AI
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Home
About
Subscribe
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Looking for The360Mag?
Now
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Month
Nestlé lists the ingredients necessary for the sweetest CX
Google UX director teaches the best way to map out critical user journeys
What solving a wuzzle can teach you about tackling CX
92% of firms plan to grow customer education programs
62% of companies allocate 10% or less of their CX budget to AI
SAP
SAP CX exec breaks down the takeaways from Cyber Week shopping data
71% of companies plan to alter their CX data strategy
Casey’s VP of digital experience shares the ingredients that brought greater convenience to ordering pizza
The Body Shop’s global customer director gives an inside look at a beauty brand’s CX facelift
Inside the quest for the CX single source of truth with Comcast, Discover and others
SAP CX VP outlines the data strategy that could help brands boost post-holiday spending
Oracle enhances CX applications with improved sales and commerce capabilities
The SAP CX Live announcement you might have missed, and why it matters
Qualtrics evolves from ‘Experience Matters’ blog to XM Institute community
Why Girl Scouts of the USA CEO is pressing ‘fast forward’ on its digital transformation
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