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Gainsight CEO Nick Mehta on the evolution of customer success and where it dovetails with CX
The future of ‘phygital’ retail experiences: A strategic CX guide
Mastercard customer care VP recalls how he cut 75 vendor partners down to 15
Casey’s VP of digital experience shares the ingredients that brought greater convenience to ordering pizza
Why Tropicana Crunch has all the ingredients of great CX
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Home
About
Subscribe
FAQ
Now
Week
Month
Gainsight CEO Nick Mehta on the evolution of customer success and where it dovetails with CX
The future of ‘phygital’ retail experiences: A strategic CX guide
Mastercard customer care VP recalls how he cut 75 vendor partners down to 15
Casey’s VP of digital experience shares the ingredients that brought greater convenience to ordering pizza
Why Tropicana Crunch has all the ingredients of great CX
SAP
Casey’s VP of digital experience shares the ingredients that brought greater convenience to ordering pizza
The Body Shop’s global customer director gives an inside look at a beauty brand’s CX facelift
Inside the quest for the CX single source of truth with Comcast, Discover and others
SAP CX VP outlines the data strategy that could help brands boost post-holiday spending
Oracle enhances CX applications with improved sales and commerce capabilities
The SAP CX Live announcement you might have missed, and why it matters
Qualtrics evolves from ‘Experience Matters’ blog to XM Institute community
Why Girl Scouts of the USA CEO is pressing ‘fast forward’ on its digital transformation
TIBCO, ServiceNow and SAP execs assess TM Forum’s CX research on telcos
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