personalization

Precisely EngageOne Communicate
Precisely offers EngageOne Communicate to personalize omnichannel digital experiences
CX warm introduction
Why CX should begin with a warmer introduction
Broadridge chief digital officer cx
Broadridge chief digital officer shows where account management sits within CX
What ‘personalization’ means when you’re not shopping for yourself
Ford of Europe CX
How Ford of Europe’s customer engagement leader is driving personalization
Twilio chief customer officer
Twilio’s chief customer officer gives execs a good reason to listen to their developers
SAP CDP post-holiday shopping
SAP CX VP outlines the data strategy that could help brands boost post-holiday spending
children shopping CX
The children that too many CX strategies leave behind
CX mirage oasis
The CX mirage is fooling no one: Time to give customers the oasis they deserve
The CX question that needs to be answered: ‘What would the human do?’