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Volvo is working on a driving experience so good you can ignore the car
One in five CX professionals struggle to understand customer behavior across channels
7-Eleven customer experience leader reveals how he helped address one of the chain’s biggest inconveniences
What solving a wuzzle can teach you about tackling CX
Simplr employs mystery shoppers to rate DTC brands on three ‘Rs’ of CX
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Home
About
Subscribe
FAQ
Now
Week
Month
Volvo is working on a driving experience so good you can ignore the car
One in five CX professionals struggle to understand customer behavior across channels
7-Eleven customer experience leader reveals how he helped address one of the chain’s biggest inconveniences
What solving a wuzzle can teach you about tackling CX
Simplr employs mystery shoppers to rate DTC brands on three ‘Rs’ of CX
NPS
SurveySparrow CEO chats about the need for conversational approaches to customer feedback
Gartner analyst shows the link between CX data and company growth (especially when product managers are involved)
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