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Beyond the runway: How New York Fashion Week is reimagining the attendee experience
Hilton and Universal Music Group share their early AI wins
Is a free bottle of wine worth giving up your phone?
What solving a wuzzle can teach you about tackling CX
Google UX director teaches the best way to map out critical user journeys
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Home
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Looking for The360Mag?
Now
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Beyond the runway: How New York Fashion Week is reimagining the attendee experience
Hilton and Universal Music Group share their early AI wins
Is a free bottle of wine worth giving up your phone?
What solving a wuzzle can teach you about tackling CX
Google UX director teaches the best way to map out critical user journeys
generative AI
Generative AI in CX: A getting started guide
Uniphore, Sprinklr and Drift execs discuss enterprise AI opportunities in CX
Generative AI brings 14% productivity boost to contact center agents
Just 8% of customers say they’re using chatbots for customer service
43% say AI bias has served up the wrong content in customer experiences
ServiceNow shows how gen AI could rescue your Starbucks order
How GM is striving for ‘zero friction’ customer experiences
Conversica CEO defines what ‘enterprise-ready ChatGPT’ means for CX
Staircase AI CEO makes the case for generative AI in customer success
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