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Volvo is working on a driving experience so good you can ignore the car

7-Eleven customer experience leader reveals how he helped address one of the chain’s biggest inconveniences

What solving a wuzzle can teach you about tackling CX

Simplr employs mystery shoppers to rate DTC brands on three ‘Rs’ of CX

Why Amazon’s Ring takes a ‘neighborhood experience’ approach to customer service

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Now Week Month

Volvo is working on a driving experience so good you can ignore the car

7-Eleven customer experience leader reveals how he helped address one of the chain’s biggest inconveniences

What solving a wuzzle can teach you about tackling CX

Simplr employs mystery shoppers to rate DTC brands on three ‘Rs’ of CX

Why Amazon’s Ring takes a ‘neighborhood experience’ approach to customer service

contact centers

Lifesize CxEngage Video

Customer Service, Voice Of The Customer

The subtle but important distinction between WFH and CX From Home

by Shane Schick

July 23, 2020
3 mins Read
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