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Medallia, Ipsos execs discuss the key takeaways from Canadian CX data
What solving a wuzzle can teach you about tackling CX
Republix CEO proposes an agency experience for brand customers that’s not a holding company
EasyJet head of customer service explains how he’s tackling the hardest CX issues
Nestlé exec shows how context has transformed its response to customer feedback
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Home
About
Subscribe
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Now
Week
Month
Medallia, Ipsos execs discuss the key takeaways from Canadian CX data
What solving a wuzzle can teach you about tackling CX
Republix CEO proposes an agency experience for brand customers that’s not a holding company
EasyJet head of customer service explains how he’s tackling the hardest CX issues
Nestlé exec shows how context has transformed its response to customer feedback
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Folloze VP wants marketers to focus more on the sales side of CX
The author of ‘The Carrot and the Stick’ makes the connection between CX and strategic control points
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