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Beyond the runway: How New York Fashion Week is reimagining the attendee experience
Alida chief strategy officer suggests how brands can ensure customers feel heard
Liveops VP explains its approach to sandboxing AI contact center projects
IBM SVP makes the case for CX to extend into ‘enterprise experience’
Only 9% of consumers are content with in-store experiences
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
Beyond the runway: How New York Fashion Week is reimagining the attendee experience
Alida chief strategy officer suggests how brands can ensure customers feel heard
Liveops VP explains its approach to sandboxing AI contact center projects
IBM SVP makes the case for CX to extend into ‘enterprise experience’
Only 9% of consumers are content with in-store experiences
cars
Why Jaguar’s rebrand could still gain traction
How Ford’s focus on CX is gaining traction
How GM is striving for ‘zero friction’ customer experiences
74% of car buyers say personalized CX influences their purchase decisions
Why microtransactions put BMW in the hot seat
Mini’s drive to deliver a ‘surprise and delight’ CX moment
How Ford of Europe’s customer engagement leader is driving personalization
Volvo is working on a driving experience so good you can ignore the car
Audi gives a cinematic walkthrough of how the car buying experience is changing
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