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3 CX lessons from the CEO of Nelson
Google UX director teaches the best way to map out critical user journeys
What solving a wuzzle can teach you about tackling CX
79% of consumers say poor retail personalization is not a rare occurrence
Retail strategies for revamping the in-store experience in 2026
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
3 CX lessons from the CEO of Nelson
Google UX director teaches the best way to map out critical user journeys
What solving a wuzzle can teach you about tackling CX
79% of consumers say poor retail personalization is not a rare occurrence
Retail strategies for revamping the in-store experience in 2026
Capital One
What Amex, Capital One and TIAA learned by applying AI to contact center transcripts
Capital One CX exec shows how anthropology, neuroscience and behavioral economics can shape better experiences
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