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Google UX director teaches the best way to map out critical user journeys
How Ashley Furniture is building better CX through automation and AI
CES 2026: How automotive CX will drive the future of cars
What solving a wuzzle can teach you about tackling CX
Retail CX strategies from Anthropologie, Guess, Coach and Sephora
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About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
Google UX director teaches the best way to map out critical user journeys
How Ashley Furniture is building better CX through automation and AI
CES 2026: How automotive CX will drive the future of cars
What solving a wuzzle can teach you about tackling CX
Retail CX strategies from Anthropologie, Guess, Coach and Sephora
agentic AI
66% of shoppers say no to AI handling purchases (even if they could get a better deal)
30% of customer service teams adding AI support specialist role
Oh, the humanity! The art of making virtual AI agents resemble real employees
Financial service firms see an average 20% productivity bump from AI
How Maven AGI’s CX leader-turned-CEO approaches AI agents
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