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SAP CX CMO foresees a big shift in customer loyalty in 2026
Google UX director teaches the best way to map out critical user journeys
1 in 5 consumers use AI to decide where to eat or stay
86% of retailers face challenges staffing customer-facing roles
What solving a wuzzle can teach you about tackling CX
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
SAP CX CMO foresees a big shift in customer loyalty in 2026
Google UX director teaches the best way to map out critical user journeys
1 in 5 consumers use AI to decide where to eat or stay
86% of retailers face challenges staffing customer-facing roles
What solving a wuzzle can teach you about tackling CX
agentic AI
66% of shoppers say no to AI handling purchases (even if they could get a better deal)
30% of customer service teams adding AI support specialist role
Oh, the humanity! The art of making virtual AI agents resemble real employees
Financial service firms see an average 20% productivity bump from AI
How Maven AGI’s CX leader-turned-CEO approaches AI agents
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Home
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