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Retail strategies for revamping the in-store experience in 2026
AstraZeneca demonstrates how ServiceNow AI agents will transform experiences
Amazon Connect VP on combining AI with human care in customer service
7-Eleven customer experience leader reveals how he helped address one of the chain’s biggest inconveniences
5 AI in customer experience courses to enhance your skill set
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
Retail strategies for revamping the in-store experience in 2026
AstraZeneca demonstrates how ServiceNow AI agents will transform experiences
Amazon Connect VP on combining AI with human care in customer service
7-Eleven customer experience leader reveals how he helped address one of the chain’s biggest inconveniences
5 AI in customer experience courses to enhance your skill set
Strategy
Painting With A Twist CMO explains the importance of helping people create ‘memories, not masterpieces’
What Zoomcar, Kin, Smokeball and other startups are getting right about CX
Some examples of CX stories I’ve been telling all along
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