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How Ashley Furniture is building better CX through automation and AI
Beyond the runway: How New York Fashion Week is reimagining the attendee experience
Amid AI shift, 79% of CX leaders consider switching outsourcing providers
Women in CX name their role models and the leadership qualities that lead to a successful career
Google UX director teaches the best way to map out critical user journeys
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
How Ashley Furniture is building better CX through automation and AI
Beyond the runway: How New York Fashion Week is reimagining the attendee experience
Amid AI shift, 79% of CX leaders consider switching outsourcing providers
Women in CX name their role models and the leadership qualities that lead to a successful career
Google UX director teaches the best way to map out critical user journeys
Leadership
Pathlight chief customer officer addresses three contact center challenges that aren’t going away
It’s not just Neil Young vs. Spotify. It’s CX vs the creator economy
Chief customer officer conversations: Bluecore’s Ryan Deutsch on how to be an omnichannel thinker
Why the CX and UX silos need to be broken to deliver better experiences
How to adapt CX metrics amid the shift to digital-first experiences
What the ‘Great Resignation’ means for CX careers
‘Customer crimes’ and how to combat them
One nation, under CX: What Biden’s executive order means for the future of citizen experiences
10 Standout CX moments in 2021: Smart moves from Neflix, Nike, Lego and more
How AWS can demonstrate some CX leadership after its outage
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