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Amazon Connect VP on combining AI with human care in customer service
SAP CX CMO foresees a big shift in customer loyalty in 2026
5 AI in customer experience courses to enhance your skill set
IBM SVP makes the case for CX to extend into ‘enterprise experience’
Liveops VP explains its approach to sandboxing AI contact center projects
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Home
About
Subscribe
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Looking for The360Mag?
Now
Week
Month
Amazon Connect VP on combining AI with human care in customer service
SAP CX CMO foresees a big shift in customer loyalty in 2026
5 AI in customer experience courses to enhance your skill set
IBM SVP makes the case for CX to extend into ‘enterprise experience’
Liveops VP explains its approach to sandboxing AI contact center projects
voice tech
W12 Studios CEO says brands need to design a ‘Global Experience Language’
Episerver says 71% of B2B firms have a customer-centricity gap. Here’s what I’d do.
CMO survey projects CX spending to climb by a third over the next three years
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