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Google UX director teaches the best way to map out critical user journeys
Why Coinbase’s customer service issues made the nightly news
How CIBC morphed into a modern, relationship-oriented bank
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
40% of consumers say they returned products due to incorrect information
77% of consumers usually feel frustrated while holiday shopping online
Google UX director teaches the best way to map out critical user journeys
Why Coinbase’s customer service issues made the nightly news
How CIBC morphed into a modern, relationship-oriented bank
SAP
TIBCO, ServiceNow and SAP execs assess TM Forum’s CX research on telcos
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