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48% of shoppers expect order confirmations within one minute
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The trouble with Customer Service Week 2026’s them
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
48% of shoppers expect order confirmations within one minute
Doug Stephens is giving retailers a prophesy they may not expect
43% of consumers feel more loyal to the AI shopping tools than retailers
The trouble with Customer Service Week 2026’s them
What solving a wuzzle can teach you about tackling CX
McDonald’s
McDonald’s product exec serves up the keys to its customer-centric strategy
McDonald’s chief customer officer serves up his CX priorities
What fast food chains teach us about the link between CX and architecture
McDonald’s forms a CX team and appoints a chief customer officer? I’m lovin’ it!
Dynamic Yield VP discusses how XP Squared will teach experience optimization skills
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