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IBM SVP makes the case for CX to extend into ‘enterprise experience’
Amazon Connect VP on combining AI with human care in customer service
The subliminal narrative your customers need to see
SAP CX CMO foresees a big shift in customer loyalty in 2026
5 AI in customer experience courses to enhance your skill set
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
IBM SVP makes the case for CX to extend into ‘enterprise experience’
Amazon Connect VP on combining AI with human care in customer service
The subliminal narrative your customers need to see
SAP CX CMO foresees a big shift in customer loyalty in 2026
5 AI in customer experience courses to enhance your skill set
McDonald’s
McDonald’s product exec serves up the keys to its customer-centric strategy
McDonald’s chief customer officer serves up his CX priorities
What fast food chains teach us about the link between CX and architecture
McDonald’s forms a CX team and appoints a chief customer officer? I’m lovin’ it!
Dynamic Yield VP discusses how XP Squared will teach experience optimization skills
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