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Nestlé lists the ingredients necessary for the sweetest CX
Google UX director teaches the best way to map out critical user journeys
What solving a wuzzle can teach you about tackling CX
92% of firms plan to grow customer education programs
62% of companies allocate 10% or less of their CX budget to AI
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
Nestlé lists the ingredients necessary for the sweetest CX
Google UX director teaches the best way to map out critical user journeys
What solving a wuzzle can teach you about tackling CX
92% of firms plan to grow customer education programs
62% of companies allocate 10% or less of their CX budget to AI
fan experience
Taylor Swift just remapped the customer journey
Rent Like A Champion CEO gives his play-by-play of effective CX
MLB steps up to the plate with improved fan experiences
LA Football Club takes a kick at immersive audio to enrich fan experiences
How ESPN coached its ‘fanbot’ to ensure it became a true team player
Memmo extends the fan experience with one-to-one connections to celebrities
NBA SVP looks back on building the Bubble and the future of fan experiences
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