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Google UX director teaches the best way to map out critical user journeys
How Ashley Furniture is building better CX through automation and AI
CES 2026: How automotive CX will drive the future of cars
What solving a wuzzle can teach you about tackling CX
Retail CX strategies from Anthropologie, Guess, Coach and Sephora
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Looking for The360Mag?
Now
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Google UX director teaches the best way to map out critical user journeys
How Ashley Furniture is building better CX through automation and AI
CES 2026: How automotive CX will drive the future of cars
What solving a wuzzle can teach you about tackling CX
Retail CX strategies from Anthropologie, Guess, Coach and Sephora
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Can Gatorade quench customers’ thirst for self-expression?
How the San Jose Sharks attack CX
JetBlue’s airport lounges are filled with CX opportunities
The White House war on customer service ‘doom loops’ explained
Why celebrities don’t make chatbots any better
At least lonely millionaires get 24/7 customer service
Why the hotel guest experience is splintering
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