digital transformation

Cyara digital transformation research
Digital projects to improve CX running five months behind schedule on average
Sunwing CMO Samantha Taylor
Sunwing CMO offers a guided tour of the firm’s digital CX strategy
UserTesting CX report 2021
Can digital transformation be truly finished when CX work has barely begun?
customer fluent
Why brands need to move from being customer-literate to customer fluency
TCS digital CX
Only 25% of firms are ready to offer ‘end-to-end’ digital CX
Jahia Joe Heenriques
Jahia’s N.A. president suggests CX questions you should ask yourself to avoid failure