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Retail strategies for revamping the in-store experience in 2026
A hospitality sector veteran writes the book on delivering a standout experience
Nearly half of customer service reps are fixing AI mistakes
Nestlé lists the ingredients necessary for the sweetest CX
Secrets of an outstanding DTC customer experience
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
Retail strategies for revamping the in-store experience in 2026
A hospitality sector veteran writes the book on delivering a standout experience
Nearly half of customer service reps are fixing AI mistakes
Nestlé lists the ingredients necessary for the sweetest CX
Secrets of an outstanding DTC customer experience
Comcast
10 must-read stories from 360 Magazine’s first 100 newsletters
Inside the quest for the CX single source of truth with Comcast, Discover and others
Comcast improves agent performance and Valvoline transforms call handling using NICE tools
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