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3 CX lessons from the CEO of Nelson
Google UX director teaches the best way to map out critical user journeys
What solving a wuzzle can teach you about tackling CX
79% of consumers say poor retail personalization is not a rare occurrence
Retail strategies for revamping the in-store experience in 2026
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
3 CX lessons from the CEO of Nelson
Google UX director teaches the best way to map out critical user journeys
What solving a wuzzle can teach you about tackling CX
79% of consumers say poor retail personalization is not a rare occurrence
Retail strategies for revamping the in-store experience in 2026
CES
CES 2026: How automotive CX will drive the future of cars
Zynga and Activision Blizzard advise brands on participating in player experiences
CES 2024: The impact AI is having on CX at Duolingo, Reddit, Pfizer and Qualcomm
Former ICMI CEO Brad Cleveland sees the potential for anyone to become a CX co-pilot
77% of customer service teams are learning new policies and 39% struggle with remote work
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