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Gainsight CEO Nick Mehta on the evolution of customer success and where it dovetails with CX
The future of ‘phygital’ retail experiences: A strategic CX guide
Mastercard customer care VP recalls how he cut 75 vendor partners down to 15
Casey’s VP of digital experience shares the ingredients that brought greater convenience to ordering pizza
Why Tropicana Crunch has all the ingredients of great CX
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Home
About
Subscribe
FAQ
Now
Week
Month
Gainsight CEO Nick Mehta on the evolution of customer success and where it dovetails with CX
The future of ‘phygital’ retail experiences: A strategic CX guide
Mastercard customer care VP recalls how he cut 75 vendor partners down to 15
Casey’s VP of digital experience shares the ingredients that brought greater convenience to ordering pizza
Why Tropicana Crunch has all the ingredients of great CX
CDP
Casey’s VP of digital experience shares the ingredients that brought greater convenience to ordering pizza
81% of consumers are open to AI being used to personalize experiences
Average customer churn reaches a rate of one-third globally
Brands only know 23% of the shoppers viewing products on their site
SAP CX VP outlines the data strategy that could help brands boost post-holiday spending
Oracle enhances CX applications with improved sales and commerce capabilities
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