Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
Why Coinbase’s customer service issues made the nightly news
77% of consumers usually feel frustrated while holiday shopping online
Holiday shopping experience forecast: 94% online, 73% in-store
86% of retailers face challenges staffing customer-facing roles
Only 9% of consumers are content with in-store experiences
About
Newsletter
Contact
Linkedin
360 Magazine
in Print
BUY NOW
Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
Why Coinbase’s customer service issues made the nightly news
77% of consumers usually feel frustrated while holiday shopping online
Holiday shopping experience forecast: 94% online, 73% in-store
86% of retailers face challenges staffing customer-facing roles
Only 9% of consumers are content with in-store experiences
360 Magazine Pro
What it takes to ‘supercharge’ your CX
The ‘wow factors’ that prompt proactively positive reviews from business leaders
Where MLB, Delta Airlines and others are testing generative AI for CX
CX without a CMO: Now what?
The big CX decisions to make amid a recession
Why ‘quiet quitting’ could ruin customer experiences (and what to do about it)
The future of ‘phygital’ retail experiences: A strategic CX guide
How to adapt CX metrics amid the shift to digital-first experiences
The chief customer officer’s PR problem
5 reasons Ted Lasso might make an ideal chief customer officer
Posts pagination
1
2
Scroll To Top
Home
About
Subscribe
FAQ
Looking for The360Mag?
About
Newsletter
Contact
Linkedin
Loading Comments...
Write a Comment...
Email (Required)
Name (Required)
Website
