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86% of retailers face challenges staffing customer-facing roles
Kantar CX exec says ExperienceEvaluator offers a fast track to insights
SAP CX CMO foresees a big shift in customer loyalty in 2026
Digital projects to improve CX running five months behind schedule on average
The pandemic-prompted digital retail experiences that are here to stay
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
86% of retailers face challenges staffing customer-facing roles
Kantar CX exec says ExperienceEvaluator offers a fast track to insights
SAP CX CMO foresees a big shift in customer loyalty in 2026
Digital projects to improve CX running five months behind schedule on average
The pandemic-prompted digital retail experiences that are here to stay
VR
How Bed, Bath & Beyond could return stronger
Walmart study finds nearly 8 of 10 shoppers multitask while placing online orders
43% of digital experience pros don’t know customer preferences
CX as seen through an Apple Vision Pro
Mesmerise CMO explains the potential of VR to enhance CX
The coffee shop concept that’s missing from most digital experiences
The future of ‘phygital’ retail experiences: A strategic CX guide
What customer support in the metaverse could look like
HP exec shows how mixed reality is changing the print industry’s service experience
ABB CX VP walks through a lab where customers co-create digital solutions, in person or virtually
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Home
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