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Salesforce plans to offer AI agent Casey an ‘Optimizer’
What Zoomcar, Kin, Smokeball and other startups are getting right about CX
Hyphen CEO makes the case for a kinder approach to customer support
The trouble with Customer Service Week 2026’s them
A CX leader creates a ‘role builder’ to help his peers and recruiters connect
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About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
Salesforce plans to offer AI agent Casey an ‘Optimizer’
What Zoomcar, Kin, Smokeball and other startups are getting right about CX
Hyphen CEO makes the case for a kinder approach to customer support
The trouble with Customer Service Week 2026’s them
A CX leader creates a ‘role builder’ to help his peers and recruiters connect
test automation
Cyara president makes the case for its CX test automation maturity model
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