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Nestlé lists the ingredients necessary for the sweetest CX
Google UX director teaches the best way to map out critical user journeys
What solving a wuzzle can teach you about tackling CX
92% of firms plan to grow customer education programs
62% of companies allocate 10% or less of their CX budget to AI
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
Nestlé lists the ingredients necessary for the sweetest CX
Google UX director teaches the best way to map out critical user journeys
What solving a wuzzle can teach you about tackling CX
92% of firms plan to grow customer education programs
62% of companies allocate 10% or less of their CX budget to AI
Slack
10 Standout CX moments in 2021: Smart moves from Neflix, Nike, Lego and more
Slack CX director makes the case for closer alignment with product teams
Endangered Experiences: The coworker coffee break
5 ideas you should borrow from Zendesk’s ‘Empathy Lab’ to transform service and support experiences
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