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77% of consumers usually feel frustrated while holiday shopping online
Google UX director teaches the best way to map out critical user journeys
How Ashley Furniture is building better CX through automation and AI
TopRank data shows 74% of B2B pros believe influencer marketing could improve CX
Norwegian Cruise Line, Amex and Zoom execs share the secrets of swipe right-worthy CX
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
77% of consumers usually feel frustrated while holiday shopping online
Google UX director teaches the best way to map out critical user journeys
How Ashley Furniture is building better CX through automation and AI
TopRank data shows 74% of B2B pros believe influencer marketing could improve CX
Norwegian Cruise Line, Amex and Zoom execs share the secrets of swipe right-worthy CX
Salesforce
How Lippert Components uses agentic AI to enhance customer care
What a true Waymo moment feels like
Salesforce retail CMO explains how brands can enhance their use of AI
GEICO VP navigates the role of tech in customer journeys
How Coveo Relevance Generative Answering is addressing a top AI concern
Reputation’s new chief customer officer on a key CX skillset, creating health maps and more
Bond EVP: ‘We’re the CDP for customer loyalty’
Inside the quest for the CX single source of truth with Comcast, Discover and others
Loop & Tie CEO offers insight into the potential of gifting through a CRM
Kustomer App Marketplace aimed at easing the journey to offering omnichannel CX
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