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Hilton and Universal Music Group share their early AI wins
Amid AI shift, 79% of CX leaders consider switching outsourcing providers
Beyond the runway: How New York Fashion Week is reimagining the attendee experience
Cortina d’Ampezzo’s quest for Olympic gold-level CX
How Ashley Furniture is building better CX through automation and AI
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
Hilton and Universal Music Group share their early AI wins
Amid AI shift, 79% of CX leaders consider switching outsourcing providers
Beyond the runway: How New York Fashion Week is reimagining the attendee experience
Cortina d’Ampezzo’s quest for Olympic gold-level CX
How Ashley Furniture is building better CX through automation and AI
OpenAI
Spotify product director lays down how AI can enhance both audience and artist experiences
What Sam Altman gets wrong about customer service
PolyAI brings lifelike voices to CX conversations
What the Toys “R” Us AI movie overlooks
Sora and CX: The promise of generative AI-produced video
Just 8% of customers say they’re using chatbots for customer service
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