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Building customer agency into AI-powered customer experiences
79% of consumers say poor retail personalization is not a rare occurrence
Retail strategies for revamping the in-store experience in 2026
What solving a wuzzle can teach you about tackling CX
5 AI in customer experience courses to enhance your skill set
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
Building customer agency into AI-powered customer experiences
79% of consumers say poor retail personalization is not a rare occurrence
Retail strategies for revamping the in-store experience in 2026
What solving a wuzzle can teach you about tackling CX
5 AI in customer experience courses to enhance your skill set
OpenAI
Spotify product director lays down how AI can enhance both audience and artist experiences
What Sam Altman gets wrong about customer service
PolyAI brings lifelike voices to CX conversations
What the Toys “R” Us AI movie overlooks
Sora and CX: The promise of generative AI-produced video
Just 8% of customers say they’re using chatbots for customer service
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