Its physical locations may be closed, but the retailer is still connecting digital and physical experiences for customers who can’t wait to get back outdoors
Tag: mobile apps
Blog
TIBCO, ServiceNow and SAP execs assess TM Forum’s CX research on telcos
Report shows strong drive to tie metrics to strategy, transform store experiences and improve personalization efforts
Jahia’s N.A. president suggests CX questions you should ask yourself to avoid failure
An executive with a digital experience enterprise software provider argues that creating CX project managers is a big mistake