mobile apps

Waze CMO maps out the company’s community-driven approach to improving driver experiences
Nieman Marcus Stylyze
Nieman Marcus exec offers a vision for keeping its associates at the heart of luxury retail experiences
Cisco AppDynamics App Attention Index
68% of consumers call a poor digital experience ‘disrespectful’
Nearly half of consumers say they’re spending more time researching online purchases
CX on Clubhouse
CX on Clubhouse: 3 groups to join or follow for an audio-only experience
7-Eleven 7Now CX
7-Eleven exec shares the self-service strategy that’s bringing more convenience to its 7Now delivery experience
Helly Hansen Adobe Experience Manager
Helly Hansen chief digital officer unzips the retailer’s mobile-first approach to personalization
TM Forum telecom CX survey
TIBCO, ServiceNow and SAP execs assess TM Forum’s CX research on telcos
Jahia Joe Heenriques
Jahia’s N.A. president suggests CX questions you should ask yourself to avoid failure