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3 CX lessons from the CEO of Nelson
Google UX director teaches the best way to map out critical user journeys
What solving a wuzzle can teach you about tackling CX
79% of consumers say poor retail personalization is not a rare occurrence
Retail strategies for revamping the in-store experience in 2026
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
3 CX lessons from the CEO of Nelson
Google UX director teaches the best way to map out critical user journeys
What solving a wuzzle can teach you about tackling CX
79% of consumers say poor retail personalization is not a rare occurrence
Retail strategies for revamping the in-store experience in 2026
Loblaw
The pandemic-prompted digital retail experiences that are here to stay
All the President’s Choice mentions: A customer feedback program with a missing ingredient
Why the CX community needs a Self-Service Gap Score
Huge Inc. executive experience director debunks conventional thinking on personalization and risk-taking
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